Year- 2019 Client- LiteLink Technologies
Background
1SHIFT Logistics is a Freight Intelligence Management System that was born from a niche gap in the freight tracking market. Users can manage shipment efficiencies through the first, mid, or last mile with real time freight visibility, route optimization, and environmental conditions (temperature, humidity, etc.).
The application solved several key challenges that shipper regularly faced:
- Gaps in freight visibility
- Trouble pin-pointing inefficiencies in the supply chain
- Customers consistently calling shipper for shipment updates
- Extensive overhead of manual routing and dispatch
- Paying late fees without sufficient proof
- Low or no visibility where spoilage or breakage occurred during transportation
As time progressed the executive team understood my skill set could fulfil the role of Senior Product Manager/Owner. As I transitioned into this role I was responsible for the overall roadmap and development of features as well as the management of the product team.
The Application
1Shift is a professional, modern application that spans North America with desktop and mobile applications that support users workflows. Drivers would utilize the mobile application to track their progress as well as report any incidents back to dispatch.

Sensors could also be utilized in order to gain additional insight into the health of a shipment, automatic notifications would be sent to dispatch if certain thresholds set by the user were breached.

An highly functional shipment details page allowed users at dispatch to:
- Track the commodities in each load
- Identify truck details
- Add pick up and drop off locations
- See a realtime map view of the shipment
- View a detailed shipment history along with any issues




